Customer Service Representative (FT) Community, Social Services & Nonprofit - Grand Prairie, TX at Geebo

Customer Service Representative (FT)

Grand Prairie, TX Grand Prairie, TX Full-time Full-time $16 - $18 an hour $16 - $18 an hour 18 hours ago 18 hours ago 18 hours ago We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders.
To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers.
Location:
Grand Prairie.
Pay:
$16-$18.
Customer Service Representative Requirements:
Accuracy with data entry - paying close attention to detail Typing at least 40 WPM.
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Customer Service Representative
Responsibilities:
Maintaining a positive and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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