Customer Service Associate
We are a business development and consulting firm looking for a Customer Service Representative.
We are searching for an out-of-the-box thinker and master communicator that will be able to contribute to the growth of our client through direct-to-consumer customer service strategies.
We specialize in business mentorship and are passionate about finding, developing, and supporting each of our trusted employees.
We work closely in a collaborative environment that embraces challenges, hard work, and lives to go above and beyond while we create forward-thinking customer service and business development strategies.
We've signed a significant contract with a premier food and beverage conglomerate, and we need a powerhouse communicator to join our team as a Customer Service Representative.
The essential function of the Customer Service Representative is to provide product and subscription information to prospective customers, handle all questions and inquiries, and escalate customer complaints to the appropriate department.
Customer Service Representative
Responsibilities:
Build relationships by providing exceptional customer service and increasing brand exposure through informative conversations Have a thorough understanding of all products and services offered to be able to create targeted recommendations based on the customer's wants and needs Ensure brand loyalty by handling consumer complaints or issues with poise and professionalism and be able to deliver timely solutions Work amongst other Brand Managers to develop brand awareness strategies focused on the services the client offers, the quality of those services, and their reputation Provide ongoing feedback by working directly with the customer service and sales department to receive real-time feedback as to what customers are looking for Qualifications and Skill Sets Preferred:
At least 1-2 years of experience in a client-facing role, account management, or customer service type position (this is preferred, but not required) Undeniable work ethic with a track record of proven high performance Must be a proven relationship builder with exceptional social skills and the ability to positively influence groups of people The kind of person who responds and follows through by responding to emails, calls, inquiries, and requests immediately Willing to become an expert in marketing industry trends, best business development practices, and creating seamless brand experiences Powered by JazzHR Recommended Skills Account Management Business Development Coaching And Mentoring Communication Consulting Critical Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
We are searching for an out-of-the-box thinker and master communicator that will be able to contribute to the growth of our client through direct-to-consumer customer service strategies.
We specialize in business mentorship and are passionate about finding, developing, and supporting each of our trusted employees.
We work closely in a collaborative environment that embraces challenges, hard work, and lives to go above and beyond while we create forward-thinking customer service and business development strategies.
We've signed a significant contract with a premier food and beverage conglomerate, and we need a powerhouse communicator to join our team as a Customer Service Representative.
The essential function of the Customer Service Representative is to provide product and subscription information to prospective customers, handle all questions and inquiries, and escalate customer complaints to the appropriate department.
Customer Service Representative
Responsibilities:
Build relationships by providing exceptional customer service and increasing brand exposure through informative conversations Have a thorough understanding of all products and services offered to be able to create targeted recommendations based on the customer's wants and needs Ensure brand loyalty by handling consumer complaints or issues with poise and professionalism and be able to deliver timely solutions Work amongst other Brand Managers to develop brand awareness strategies focused on the services the client offers, the quality of those services, and their reputation Provide ongoing feedback by working directly with the customer service and sales department to receive real-time feedback as to what customers are looking for Qualifications and Skill Sets Preferred:
At least 1-2 years of experience in a client-facing role, account management, or customer service type position (this is preferred, but not required) Undeniable work ethic with a track record of proven high performance Must be a proven relationship builder with exceptional social skills and the ability to positively influence groups of people The kind of person who responds and follows through by responding to emails, calls, inquiries, and requests immediately Willing to become an expert in marketing industry trends, best business development practices, and creating seamless brand experiences Powered by JazzHR Recommended Skills Account Management Business Development Coaching And Mentoring Communication Consulting Critical Thinking Estimated Salary: $20 to $28 per hour based on qualifications.
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